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Don't worry too much if you lack advanced technical computer skills, this comprehensive guide will give you all the basic information about computers and technology that you need.Sheba Blake Publishing is here to help make difficult topics easy to understand. We help everyone be more knowledgeable and confident. Whether its learning about complex business topics, spirituality or building your self esteem; people who rely on us, rely on the information we provide to learn the critical skills and relevant information necessary for success.
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Dale Carnegie
A Comprehensive Guide About Computers and Technology
First published by Sheba Blake Publishing 2019
Copyright © 2019 by Dale Carnegie
All rights reserved. No part of this publication may be reproduced, stored or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise without written permission from the publisher. It is illegal to copy this book, post it to a website, or distribute it by any other means without permission.
First edition
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Introduction
Computer Backup
Computer Repairs
Data-Recovery: What You Need
Electronics Stores
External Hard Disk Drive
How to Build a PC
iPhone Downloads
Malware Or Spyware
Online Backup
Don’t worry too much if you lack advanced technical computer skills. A lot of that can be remedied by just putting in a little bit of time each week in doing some self-study.
Don’t worry too much if you lack advanced technical computer skills. A lot of that can be remedied by just putting in a little bit of time each week in doing some self-study. In this guide, you’ll learn which computer skills are necessary to serve your sweet spot small business clients.
If It Works, Break It
You can do something as simple as getting a not-for-resale (NFR) copy of a product that you want to sell, install, and support and then working with the product in your lab. When you or one of your lead technicians or engineers has a spare half-hour to an hour, you can walk through the basic installations. Then, deliberately break the lab installations. Next, reinstall the software until you get more comfortable with the package.
Most of these products that you’ll be installing for small businesses are very mature technologies. They’re very wizard-driven, and at least for plain vanilla configurations, they don’t require tremendous levels of computer skills.
Installations Are Easier Now
Years ago, it was much more difficult to install the Novell small business suite or IBM equivalent, or the original 1997 Microsoft Small Business Server. But all of these companies, especially Microsoft, put a lot of money into making it easier for people who don’t have advanced IT backgrounds and networking computer skills to install their small business server application suites.
In terms of your technical computer skills to service sweet spot clients, your staff needs to:
Have good strong PC hardware skillsBe able to handle a peer-to-peer setupUnderstand what TCP/IP is all aboutKnow what POP3 and SMTP areKnow how to work with basic SOHO routersIf your staff possesses the above skills, you’re definitely at a good starting point to get started with at least the smaller sweet spot small businesses (10-20 PCs).
Share the knowledge among your employees