Table of Contents
ABOUT THIS BOOK
WHY IS THIS TOPIC IMPORTANT?
WHAT CAN YOU ACHIEVE WITH THIS BOOK?
HOW IS THIS BOOK ORGANIZED?
Title Page
Copyright Page
PART I - COACHING TO IMPROVE THE FIVE PRACTICES
CHAPTER 1: ACCEPT THE LEADERSHIP CHALLENGE
WHAT DO LEADERS DO WHEN THEY ARE AT THEIR BEST?
WHAT IS THE LEADERSHIP CHALLENGE MODEL?
THE FIVE LEADERSHIP PRACTICES
THE TEN COMMITMENTS OF LEADERSHIP
HOW DOES THE LEADERSHIP PRACTICES INVENTORY SUPPORT THE LEADERSHIP CHALLENGE CONCEPT?
HOW TO USE THIS BOOK
CHAPTER 2: COACHING TO MODEL THE WAY
CLARIFY VALUES
SET THE EXAMPLE
MODEL THE WAY: PRACTICE FOR THE LPI ITEMS
BOOKS, ARTICLES, AND WEBSITES TO RECOMMEND
CHAPTER 3: COACHING TO INSPIRE A SHARED VISION
ENVISION THE FUTURE
ENLIST OTHERS
INSPIRE A SHARED VISION: PRACTICE FOR THE LPI ITEMS
BOOKS, ARTICLES, AND WEBSITES
CHAPTER 4: COACHING TO CHALLENGE THE PROCESS
SEARCH FOR OPPORTUNITIES
EXPERIMENT AND TAKE RISKS
CHALLENGE THE PROCESS: PRACTICE FOR THE LPI ITEMS
BOOKS, ARTICLES, AND WEBSITES TO RECOMMEND
CHAPTER 5: COACHING TO ENABLE OTHERS TO ACT
FOSTER COLLABORATION
STRENGTHEN OTHERS
ENABLE OTHERS TO ACT: PRACTICE FOR THE LPI ITEMS
BOOKS, ARTICLES, AND WEBSITES
CHAPTER 6: COACHING TO ENCOURAGE THE HEART
RECOGNIZE CONTRIBUTIONS
CELEBRATE VALUES AND VICTORIES
ENCOURAGE THE HEART: PRACTICE FOR THE LPI ITEMS
BOOKS, ARTICLES, AND WEBSITES
PART II - IMPROVE YOUR COACHING COMPETENCE
CHAPTER 7: COACHING FOR SUCCESS
A BRIEF AND RECENT HISTORY OF COACHING
WHAT IS COACHING?
WHY COACHING?
BENEFITS OF COACHING
INTERNAL OR EXTERNAL?
WILL I MAKE A GOOD COACH?
IS YOUR LEADER COACHABLE?
WHAT DO COACHES DO?
MANY ROLES, BUT MOSTLY COACHES COMMUNICATE
SUMMARY
CHAPTER 8: COACHING COMPETENCIES
SELF-EVALUATION
EXPLORING THE COMPETENCIES
• COMMUNICATION SKILLS
• INTERPERSONAL PROFICIENCY
• BUILDING RELATIONSHIPS
• DESIGNING DEVELOPMENTAL PLANS
• INSPIRING ACTION
• FACILITATING THE COACHING PROCESS
SUMMARY
CHAPTER 9: THE COACHING PROCESS
THE 6CS OF COACHING TASKS
SUMMARY
CHAPTER 10: COACHING WHEN THINGS GO AWRY
WHAT’S THE BIGGEST CONCERN?
WHAT ELSE CAN GO WRONG?
IS YOUR LEADER READY FOR COACHING?
SHOULD YOU EVER END A CONTRACT EARLY?
PROBLEMS ARISING WITH OTHERS
TOUGH CONVERSATIONS
IT’S ALL GOOD
CHAPTER 11: COACH YOURSELF TO MASTERY
YOUR LIFELONG LEARNING AND DEVELOPMENT ARE CRITICAL
CREATE YOUR MASTER COACHING DEVELOPMENT PLAN
IMPROVE YOUR COACHING KNOWLEDGE AND SKILLS
IMPROVE YOUR LEADERSHIP KNOWLEDGE AND SKILLS
ENHANCE YOUR INTERPERSONAL ABILITY
ASPIRE TO THE BEST YOU CAN BE
READING LIST FOR COACHES
INDEX
ABOUT THE AUTHORS
ABOUT THIS BOOK
WHY IS THIS TOPIC IMPORTANT?
The Leadership Challenge focuses on how to be a successful leader. The Five Practices of Exemplary Leadership® presents five practices that individuals can put into action to bring out the best in themselves and those they lead. Kouzes and Posner have also identified Ten Commitments of Leadership that correspond to The Five Practices. Research proves that this content, when put into practice, builds more effective leadership skills, resulting in exemplary leaders. In addition, many Fortune 500 companies see a direct correlation between coaching and excellent leadership skills. This book is important because it ties together these two powerful competencies: The Five Practices of Exemplary Leadership® and coaching.
WHAT CAN YOU ACHIEVE WITH THIS BOOK?
This book offers you an opportunity to combine two exciting and practical concepts: leadership and coaching. It lays out the basics of Kouzes and Posner’s Five Practices and a failsafe coaching model. When the two are combined, it results in a powerful method to assist leaders to practice leadership skills for reaching excellence.
The purpose of this book is twofold:
• It provides trainers, consultants, and others working with The Five Practices of Exemplary Leadership® a reliable process to coach leaders.
• It provides coaches with an overview of The Five Practices as well as examples of what can be done to improve them.
HOW IS THIS BOOK ORGANIZED?
The book includes eleven chapters divided into two distinct parts. Part I, Coaching to Improve The Five Practices, is written for experienced coaches who have their own coaching process and are looking for ideas (questions, activities, books, or other resources) they can use with clients who have completed the LPI. Chapters 2 through 6 present of The Five Practices and introduce dozens of ideas to help a leader improve and increase the frequency of the behaviors that support each.
Part II, Improve Your Coaching Competence, provides an overview of coaching. It is written for someone who is familiar with The Leadership Challenge practices, but wants to learn more about coaching. Chapter 7 presents an overview of coaching, and Chapter 8 allows coaches, new as well as experienced, to assess and improve their coaching skills. Chapter 9 lays out a coaching process that takes a leader from feedback to success. Chapter 10 addresses what to do when things go wrong, and Chapter 11 helps coaches coach themselves to greater heights, providing ideas to improve their skills as well as knowledge about The Leadership Challenge concepts.
Copyright © 2010 by John Wiley and Sons, Inc. All Rights Reserved. Published by Pfeiffer
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Library of Congress Cataloging-in-Publication Data
Kouzes, James M.
A coach’s guide to developing exemplary leaders: making the most of the leadership challenge and the leadership practices inventory (LPI) / James M. Kouzes and Barry Z. Posner with Elaine Biech. p. cm.
Includes bibliographical references and index.
ISBN 978-0-470-37711-6 (pbk.)
1. Executive coaching. 2. Leadership. 3. Executive ability. I. Posner, Barry Z. II. Biech, Elaine.
III. Title.
HD30.4.K68 2010
658.4’092—dc22
2010015503
Acquiring Editors: Lisa Shannon and Marisa Kelley Production Editor: Dawn Kilgore Manufacturing Supervisor: Becky Morgan
Director of Development: Kathleen Dolan DaviesEditor: Rebecca Taff
Printing
PART I
COACHING TO IMPROVE THE FIVE PRACTICES
CHAPTER 1: ACCEPT THE LEADERSHIP CHALLENGE
In This Chapter
• Overview The Leadership Challenge® Model.
• Review The Five Practices of Exemplary Leadership® .
• Review The Ten Commitments of Leadership.
• Introduce how the Leadership Practices Inventory (LPI) supports The Leadership Challenge concept.
• Show the relationship between leadership and coaching.
• Present a way to use this book to coach others based on their LPI results.
Leadership and coaching go hand-in-hand. Both are relationship-based. The Five Practices of Exemplary Leadership® can easily describe the practices of an Exemplary Coach.
• A leader must Model the Way; a coach must be an excellent role model for leaders or other clients.
• A leader must Inspire a Shared Vision; a coach must co-create a personal vision with the leader.
• A leader must Challenge the Process; a coach must challenge the leader to try new behaviors and to hold the leader accountable to achieve results.
• A leader must Enable Others to Act; a coach must enable the leader, at times confronting a lack of progress, sustaining during setbacks, and encouraging choices.
• A leader must Encourage the Heart; a coach must express confidence in a leader’s ability and celebrate successful milestones.
As you can see there are many similarities. When we first envisioned this book, we imagined that there are
• Many individuals who want to be exemplary leaders but may not know how to develop themselves.
• People who have lots of knowledge about how to implement The Five Practices to be good leaders, but may not be sure about how to coach leaders who have busy schedules and may not have time to attend classes.
• Coaches who have lots of knowledge about how to coach others to improve their leadership skills, but who may not know about The Leadership Challenge, The Five Practices, or the Leadership Practices Inventory.
A Coach’s Guide to Developing Exemplary Leaders was born of these premises. The book addresses these needs.
WHAT DO LEADERS DO WHEN THEY ARE AT THEIR BEST?
The Leadership Challenge and all of its subsequent products are based on continuing research that started in 1983. We asked thousands of people to complete a Personal-Best Leadership Questionnaire, which was developed to learn what people do daily to rally their people and inspire them to work toward a common future.
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!