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The purpose of this business guide is to illustrate important considerations, as well as outlining the decisions that need to be made when considering starting to do business in the United Arab Emirates (U.A.E). Furthermore it offers an overview of the prevalent political, legal, social and economical environments that are an important basis for making the decision to expand to that region. After describing country-specific variables of the U.A.E., the business environment including business culture, industry sectors, legal and fiscal conditions, and various possible business forms will be analysed. The insights gained will be used to suggest business opportunities and to develop concrete steps on how to start business relations and set up a business in the U.A.E.
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List of Tables
List of Graphs
Management Summary
1 Introduction
1.1 Subject matter and objectives
1.2 Methodology and structure
2 The United Arab Emirates
2.1 Geography
2.2 History
2.3 The seven emirates
2.3.1 Abu Dhabi
2.3.2 Dubai
2.3.3 Sharjah
2.3.4 Ajman
2.3.5 Umm Al Quwain
2.3.6 Fujairah
2.3.7 Ras Al Khaimah
2.4 Government
2.4.1 Political system
2.4.2 Legal system
2.4.3 Foreign policy
2.4.4 Fiscal and monetary policy
2.5 Infrastructure
2.6 Demographics
2.7 Culture
2.8 Labour market and education
2.9 Economic facts
3 Business Environment
3.1 Business culture
3.2 Investment climate
3.3 Major industry sectors
3.3.1 Agriculture, fishery and livestock
3.3.2 Banking and finance
3.3.3 Construction and real estate
3.3.4 Energy
3.3.5 International trade
3.3.6 Manufacturing industry
3.3.7 Tourism
3.4 Legal aspects
3.4.1 Labour law
3.4.2 Social security law
3.4.3 Civil court law
3.4.4 Property law
3.4.5 Protection of industrial and intellectual property
3.4.6 Federal commercial law
3.4.7 Commercial agencies law
3.5 Customs and taxes
3.6 Business forms
3.6.1 Direct export
3.6.2 Commercial agent
3.6.3 Representative office
3.6.4 Branch office
3.6.5 Limited liability company
3.6.6 Joint stock company
3.6.7 Joint venture
3.6.8 Professional firm and professional company
3.6.9 Offshore companies
3.6.10 Licences
3.7 Free trade zones
3.7.1 Free trade zones at a glance
3.7.2 Free zone business forms
3.7.3 Free zones in Dubai
3.7.4 Free zones in other Emirates
4 Getting started
4.1 Business opportunities
4.1.1 Construction industry
4.1.2 Environmental technology
4.1.3 Health sector
4.1.4 Timber industry
4.2 Market information
4.3 Establishing business relations
4.3.1 Trade fairs and conventions
4.3.2 Business councils and associations
4.3.3 Chambers
4.3.4 Consultancies
4.3.5 Networking
4.3.6 Tenders
4.4 Business partner selection
4.5 Business location
4.6 Registration process
5 Conclusion and Outlook
Bibliography
List of Appendices
Appendices
Table 1:
U.A.E. consumer price index (2000 base year)
Table 2:
Population preliminary results 2005 by emirate
Table 3:
Employees by economic sectors
Table 4:
Average monthly salary in the U.A.E
Table 5:
Production of foodstuff
Table 6:
Building an emirate
Table 7:
Trade balance (in billion USD)
Table 8:
Services of the German Chamber of Industry and Commerce in Abu Dhabi
Table 9:
Costs for setting up in DAFZA and RAK FTZ
Graph 1:
Map of the United Arab Emirates
Graph 2:
U.A.E. population by age group and nationality (2005)
Graph 3:
GDP by sector (in million USD)
Graph 4:
Main buying and supplying countries
The purpose of this business guide is to illustrate important considerations, as well as outlining the decisions that need to be made when considering starting to do business in the United Arab Emirates (U.A.E). Furthermore it offers an overview of the prevalent political, legal, social and economical environments that are an important basis for making the decision to expand to that region. After describing country-specific variables of the U.A.E., the business environment including business culture, industry sectors, legal and fiscal conditions, and various possible business forms will be analysed. The insights gained will be used to suggest business opportunities and to develop concrete steps on how to start business relations and set up a business in the U.A.E.
Increasing competition forces companies to internationalisation, whether it be to generate new sources of income outside of an exhausted domestic market, to extend the product life cycle, or to establish a cost-effective manufacturing base. In each case, companies are confronted both with the decision to select an appropriate market to enter and then to approach and integrate into the selected market.1
A closer look should be given to the Middle East region, as it is becoming one of the most attractive regions in the world in which to do business. Countries of the Middle East showed an average annual GDP growth of five to seven per cent over the last few years with the United Arab Emirates taking the lead with 11.5 per cent of GDP growth in 2006.2 Projects currently under development in the Gulf region reached more than USD1,000 billion by mid-2005 whereas half of the projects are construction projects and the other half is projects in the area of industrial production, oil- and gas, energy- and water supply and other infrastructure projects.3
The population in the Arab countries is also increasing at a fast pace creating demand for products and services. The population of Iran and Saudi Arabia more than doubled in the last 25 years,4 and today the Middle East region has an estimated population (and therefore a potential market) of 300 million people.5
In particular, the U.A.E., which is located in the centre of the Middle East, offers a perfect starting point to develop a market in the region. With its strategically important location, the U.A.E. acts as a gate to the Middle East, India, Africa and Asia, potentially reaching a market of more than 1.8 billion customers.6 The U.A.E. government has managed to turn an economy solely based on oil exports into a diversified economy showing highest growth rates in the Middle East since the 1990s. Because oil revenues are reinvested in their own country, the U.A.E. is aiming to develop a more diversified industry in order to reach independency of oil in the future. In addition, as more and more projects are launched, infrastructure has to be continuously expanded, and foreign labour and imports of various products and services is needed.7
The U.A.E. stands for political stability and liberal economic policy as well as a pro-Western attitude. Investors in this region find a well established infrastructure, tax exemptions, and low labour costs, all of which are key factors to developing a successful business venture.8
The objective of this business guide is to explicate the economical, political, legal and social environment prevailing in the U.A.E. in order to provide a basis for foreign companies that have the intention to invest in the U.A.E. to make an informed decision. Furthermore, recent business opportunities will be presented, along with concrete ways of establishing business relations and how to set up a company in the area.
Working for a Dubai based consultancy in the business development sector, along with the opportunity to get in touch with governmental institutions and business organisations from various sectors provided the author with invaluable input in developing this business guide for foreign companies who are intending to do business in the U.A.E.
The work is based on up to date research from books, magazines, web sites, and personal interviews. Due to the rapid development of the business environment in the U.A.E., the author decided to establish an online portal providing additional information. A free monthly newsletter offers up-to-date information on issues such as business, legal, real estate, mega-projects and more. The ‘Dubai Business Portal’ can be accessed at http://www.dubai-business-portal.de.
Chapter two gives the reader a detailed profile of the U.A.E., with an emphasis on its governmental system, infrastructure, demographics, culture, labour market, education, and fundamental economic data.
The third chapter explains the business environment by providing information on business culture, investment climate and major business sectors in the U.A.E. After detailing major legal and tax related issues, different business forms and free trade zones will be presented.
Chapter four provides information about current business opportunities and discusses various approaches to doing business in the U.A.E.
Lastly, a conclusion summarises the information of the previous chapters and gives an insight on future developments in the U.A.E.
1 cp. Terpstra and Sarathy, 2000, p. 10 et seqq.
2 cp. Bfai Bundesagentur für Außenwirtschaft, 2007 Feb 27
3 cp. Bfai Bundesagentur für Außenwirtschaft, 2006 Dec 12
4 cp. Bfai Bundesagentur für Außenwirtschaft, 2007 Feb 27
5 cp. GIC German Innovation Centre, without year
6 cp. Bär, 2005 Jan, p. 8
7 cp. Ochs, Heidel and Rengert, 2005, p. 16
8 cp. Reza, July 2006, p. 3-5
The U.A.E. is located in the northeastern part of the Arabian Peninsula, bordered by Saudi Arabia to the south and west, and by Oman to the east and north. The country is made up of the seven emirates Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Fujairah and Ras Al Khaimah. Abu Dhabi, located in the emirate Abu Dhabi, is the capital city of the U.A.E.9 The total area of the seven emirates, which consists mainly of deserts riddled with oases, is around 83,600 square kilometres (excluding islands: 77,700sqm) of which Abu Dhabi covers the majority. The coastline extends 644 kilometres along the Arabian Gulf and 90 kilometres along the Gulf of Oman:10
Graph 1: Map of the United Arab Emirates
Source: CIA, 2007
Influenced by the desert and the coasts, the subtropical climate of the U.A.E. is hot and dry. Coastal areas are affected by extremely high humidity during summer. Temperatures can reach 50° Celsius during the summer months from June to September and average a pleasant 20° Celsius during the winter months from October to March. In the eastern mountains it generally gets cooler.11
Archaeological evidence indicates settlement from as early as 4000 B.C., with high culture developing around 2500 B.C. Historically the population has mainly been composed of Bedouins and fishermen. Before 1820, when Great Britain concluded a contract with the sheikdoms of Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Fujairah and Ras Al Khaimah, the area was known as the Pirate Coast. The treaty brought stability in the area, thereafter known as the Trucial States, as under the treaty the sheikhdoms became a colony under British protectorate. The sheikhdoms’ political and economical relations were thereafter restricted by Britain.12
At the mid-nineteenth century the economy varied by emirate in accordance with the area, population and resources within each. Main industries in the U.A.E were pearl fishing, fishing, trade, agriculture, dates, grazing and handicraft. At that time Bedouin and fishermen lived a simple life. In the following decades Abu Dhabi and Dubai evolved as important pearl fishing and trade centres. However, after the discovery of artificial pearls by Japan in 1930 the pearl industry suffered an economic blow in the Gulf region and almost completely broke down.13
Everything quickly changed after the discovery and export of oil in Abu Dhabi in 1962. The Trucial States were able to increase their national power and impose pressure on Britain resulting in Britain’s withdrawal from the region in 1968.14 In July 1971 the rulers of the emirates agreed on the formation of a union called United Arab Emirates which was officially formed on 2nd December 1971 and included the six emirates of Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain and Fujairah. Ras Al Khaimah joined the federation in February 1972 as the seventh emirate. Qatar and Bahrain, also subject for membership, decided to stay independent.15
In the following three decades the U.A.E. was able to implement a modern administrative system that continued to honour the traditions of the past. By investing oil revenues into their own country and adopting a free economy policy, the U.A.E. was able to turn the country into a world class business location which continues to show new growth records every year in all industry sectors.16
Abu Dhabi is the largest emirate with 67,340 square kilometres covering over 86 per cent of the landmass of the U.A.E. The coastline spans more than 400 kilometres along the Arabian Gulf and the interior of Abu Dhabi mainly consists of desert area. The two major cities within the emirate are Abu Dhabi, which is the capital of the U.A.E., and Al Ain, which lies at the foot of the Hajar Mountains bordering Oman. The city Abu Dhabi hosts the country’s federal government offices and Federal National Council.17
More than ninety per cent of the U.A.E.’s oil reserves are located in Abu Dhabi, which also operates the largest oil refinery in the U.A.E. While oil revenues are still the major contributor to Abu Dhabi’s GDP, the emirate is currently pursuing diversification into various industry sectors such as manufacturing, trading and tourism.18
Dubai is the second largest and most populous emirate covering 3,886 square kilometres with a shoreline of approximately 72 kilometres. The emirate is located between Abu Dhabi in the southwest and Sharjah in the northeast.19
Historically, Dubai has been recognised as the city of merchants in the Middle East. Nowadays, Dubai functions as the leading trading and business hub in the region as the city is strategically located between the Far East and Europe on the east-west trading routes, and between the former Soviet Union and Africa on the north-south axis.20
Due to limited hydrocarbon reserves, Dubai began to diversify its economy early on in order to secure independence from the oil industry in the long run. Dubai balanced and diversified its industry into sectors such as tourism, trade, construction, manufacturing, finance and other services showing immense growth every year. Therefore Dubai is by far the most strategic location for potential investors and businesses in the U.A.E.21 Appendix 1 shows a list of projects currently under development in Dubai.
Sharjah is the third largest emirate covering an area of 2,590 square kilometres. It neighbours Dubai and is the only emirate bordered by two oceans, the Arabian Gulf on the west coast and the Omani Gulf on the east coast.22
Due to its traditional cultural policy Sharjah has restored historic buildings, and maintains impressive mosques, museums and traditional markets reflecting Islamic design.23 Sharjah was appointed cultural capital of the Arab world by UNESCO in 1998.24
Sharjah’s rapid economical development resulted in an enormous industrial variety with main sectors in metal, chemical and plastics production.25 The government provides substantial assistance by subsidising seventy per cent of utilities, energy and water. Labour and accommodation is available at reasonable costs and its proximity to Dubai makes it a very attractive alternative for investments in the production industry.26
Ajman, with a sixteen kilometres coastline, is located northeast of Sharjah’s capital city. With only 259 square kilometres it is the smallest of the seven emirates and is equivalent to only 0.3 per cent of the U.A.E.’s total landmass.27
Ajman possesses no oil reserves and is plagued by infertile soil, therefore making it the poorest emirate which is dependent on subsidies from the other emirates. Garment and trade are the leading industries.28
To increase Ajman’s attractiveness the emirate launched a USD4 billion project in 2006 called Emirates City which includes residential and commercial projects with lakes, shopping malls, hotels, and educational and medical centres. The proximity to Dubai promises success and new road infrastructure makes Dubai reachable in about twenty minutes.29
Umm Al Quwain is situated north of the U.A.E. and occupies an area of 777 square kilometres. The capital Umm Al Quwain is located on a small peninsula encircled by a large creek. Major industries are fishing, mariculture and agriculture. Like most of the other emirates Umm Al Quwain is currently trying to develop its tourism sector.30
Fujairah is located on the east coast of the U.A.E. facing the coast of Oman. Its area covers 1,488 square kilometres and includes a breathtaking coastline extending about ninety kilometres. Fujairah is bordered by the Sultanate of Oman on the eastern side, and by Ras Al Khaimah and Sharjah on the western side. Its strategically important location offers the U.A.E. its only passage to the Indian Ocean.31
With its well established infrastructure including an airport and seaport and its natural wealth of raw materials, Fujairah is an attractive area for industrial, commercial and agricultural developments.32
Ras Al Khaimah lies on the Strait of Hormuz and is the most northern of the seven emirates. In the southwest it is bordered by Umm Al Quwain and Sharjah, and in the south by the Sultanate of Oman. It covers an area of almost 1,700 square kilometres with an impressive coastline extending 64 kilometres.33
Major contributors to Ras Al Khaimah’s economy are agriculture, oil, mineral deposits, construction materials and the health sector as Ras Al Khaimah is the region’s second largest pharmaceutical producer.34
The U.A.E. is a federal sovereign state comprised of the seven emirates. In accordance with the constitution the federal system of government includes a council of ministers called the Supreme Council, a parliamentary body called the Federal National Council and an independent judiciary called the Federal Supreme Court and Courts of First Instance.35
The Supreme Council consists of all the rulers of the seven emirates and is the highest political authority of the U.A.E. Every five years the president and vice president are elected by the ministers of the Supreme Council. The prime minister is appointed by the president in accordance with the members of the Council.36
Though not officially laid down, the presidency is always hereditary to the Al-Nahyan family of Abu Dhabi and the vice presidency to the Al- Maktoum family of Dubai. The current president of the U.A.E. and ruler of Abu Dhabi is Sheikh Khalifa bin Zayed Al Nahyan, who succeeded his father, the first president of the U.A.E., Sheikh Zayed bin Sultan Al Nahyan. Sheikh Mohammed bin Rashid al Maktoum, ruler of Dubai, holds the vice presidency. Further functions of the Supreme Council include execution of legislative and executive powers, ratification of federal laws and decrees, and planning of general policies.37
The Federal National Council (FNC) consists of forty representatives appointed by the seven emirates and functions as the legislative council. It reviews proposed laws, discusses issues in the interests of the citizens, and controls the performance of the federal government. In December 2006, for the first time in U.A.E.’s history, twenty of the forty members of the Federal National Council were elected by an electoral college selected by each ruler of the seven emirates. The Minister of State for FNC Affairs pointed out that it was just the first step in the course of modernising U.A.E.’s system of government, especially in relation to enabling women and young people to participate in political matters.38
The Federal Judiciary is completely independent. It includes the Supreme Court and the Courts of First Instance. Five judges, appointed by the Supreme Council, are granted power to decide on the constitutionality of federal laws and arbitrate on disputes between the seven emirates and federal government.39
Since the formation of the union in 1971 the U.A.E. has managed to modernise their governmental and political system while preserving the traditions of the past. The following statement released on the formation day of the union best describes the philosophy of the U.A.E.:
“The United Arab Emirates has been established as an independent state, possessing sovereignty. It is part of the greater Arab nation. Its aim is to maintain its independence, its sovereignty, its security and its stability, in defence against any attack on its entity or on the entity of any of its member Emirates. It also seeks to protect the freedoms and rights of its people and to achieve trustworthy co-operation between the Emirates for the common good. Among its aims, in addition to the purposes above described, is to work for the sake of the progress of the country in all fields, for the sake of providing a better life for its citizens, to give assistance and support to Arab causes and interests, and to support the charter of the United Nations and international morals.”40
The U.A.E. applies a type of civil law jurisdiction which is heavily influenced by Islamic, Egypt, Roman and French law. The legal system is composed of three types of practised law: Federal Law, Emirate Law and Islamic Law, also referred to as Sharia.41
First consideration is always given to the Federal Law. Abu Dhabi, Sharjah, Ajman, Umm Al Quwain and Fujairah are subject to the federal judicial system, while Dubai and Ras Al Khaimah are excluded as they are not fully integrated into that system at present.42
Emirate Law applies as a second consideration if federal law does not provide a suitable resolution. Each emirate has the right to pass its own laws as long as it complies with Federal Law.43
Today, Sharia, the body of Islamic law, is only applied to family, inheritance and religious disputes among Muslims in the U.A.E. It is based mainly on four sources: the Quran, the central religious text of Islam; Hadith, the record of Prophet Mohammad’s sayings, conduct and behaviour; Ijtima, the consensus of Mohammad’s disciples, and; Qiyyas, the measurement for mental reasoning. The five sections of Islamic law cover penal law, transactions law, family law, divorce law, and succession law.44
Membership in the United Nations, World Trade Organisation, World Bank, International Monetary Fund, International Organisation for Industrial Development, World Health Organisation, and other international organisations shows the U.A.E.’s active participation and responsibility taking on international issues. The U.A.E. represents stability in the Middle East and functions as a mediator between conflicting parties by always striving to find peaceful solutions to conflict.45
The U.A.E.’s foreign policy is based on credibility, mutual understanding, dialogue and openness to achieve and maintain political and economical relationships with neighbouring countries, as well as on an international level by always being in compliance with international bodies like the United Nations and other organisations.46
Since 1948 the Arab League (see below) is officially maintaining a boykott of Israel. The U.A.E. has imposed a ban on the importation of Israeli-origin goods and services. However, the U.A.E. is maintaining only a low level of boykott compared to other Arab states and there are already talks to completely abandon the boykott.47
The U.A.E. maintains diplomatic relations with 146 countries, contributes actively to international peace missions, and negotiates on free trade agreements with the United States, the European Union, Australia, Singapore, China and Japan.48 Negotiations between the Gulf Cooperation Council (GCC)49 and the European Union are now in the final stages.50
An important organisation of international importance is the Organisation of the Petroleum Exporting Countries (OPEC). The organisation was founded in 1965 with the purpose of a common oil policy to stabilise the oil market, reaching a reasonable rate of return on their member’s investments, and ensuring stable supplies of oil for their customers. Among the twelve OPEC members is the U.A.E. which joined in 1967.51
On a regional level the U.A.E. is a member of the League of Arab States and the Gulf Cooperation Council (GCC). The League of Arab States, informally known as the Arab League, is a political organisation that aims to strengthen the relations among the member states and to promote common interests in the fields of politics, economy and culture. Founding nations of the Arab League are Egypt, Iraq, Lebanon, Saudi Arabia, Syria, Jordan and Yemen. Many other Arab countries joined the league in the following years.52 In 1997 the Arab League introduced a program among eighteen of its members (including the U.A.E.) called the Arab Free Trade Agreement (AFTA) which officially came into effect 1st January 1998. The program aims to gradually reduce import duties and other barriers on the cross-national Arab exchange of goods during the course of ten years. In the long term AFTA could lead to a customs union and an economic community like the European Union.53
The Gulf Cooperation Council (GCC) was established in 1981 as a regional cooperating organisation between the U.A.E., the Kingdom of Bahrain, the Kingdom of Saudi Arabia, the Sultanate of Oman, the State of Qatar and the State of Kuwait. The council’s main objectives were:
- To effect coordination, cooperation, integration and interconnection between the member states.
- To compose similar regulations in the fields of economic and financial affairs, commerce, customs, transportation, educational and cultural affairs, media and tourism, legislative and administrative affairs, and to intensify these areas of cooperation among their members.
- To stimulate scientific and technological progress, intensify scientific research, and to encourage cooperation by the private sector for the benefit of their member’s citizens.
54
The union, however, did not lead to the expected degree of cooperation among its member states. While several cooperative agreements were made during the GCC conferences, only a few were implemented because the GCC secretary is not entitled to enforce these contracts on the member states by the use of sanctions.55
The U.A.E. generally follows a zero-tax philosophy with the exception that companies from the energy, petrochemical and financial sector are subject to paying taxes based on their revenues. In 2006, for the second year in a row, the national budget of AED27.8 billion56 was balanced. It is notable that a large part of public expenditures is carried out by Abu Dhabi and Dubai, which have their own comprehensive budgets. However, reliable details on these expenditures are not available.57 In addition, large parts of oil revenues and financial returns from overseas investments, which are estimated to be more than USD250 billion, are not part of the national budget.58