Instant Networking - Stefan Thomas - E-Book

Instant Networking E-Book

Stefan Thomas

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Beschreibung

A fresh take on the vital business skill of networking Networking is something that many of us dread and try to avoid at all costs. But no longer the sole remit of sales people, it has become a vital business skill for us all. Expected to negotiate effectively through our careers, social lives and online presence, networking 24/7 has become a real challenge. Many experts believe that you need to be super confident or a brilliant presenter in order to network to the best of your ability but networking has changed. Let Stefan Thomas show you how to take a fresh look at Networking 2.0 and teach you how networking is no longer just something we do with other people and it's no longer an activity, it's a new way of thinking and acting. Instant Networking will show you how to build networking into all that you do, whether you're self-employed, fresh out of education and ready to take on the world or just ready to make your presence known. Learn how to: * Combine networking, social media, marketing, and sales skills to give a full picture of how to network effectively * Explore how to establish your personal brand * Build networking into your existing day-to-day activities * Deal with the key challenges people face at networking events

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Instant Networking

The simple way to build your business network and see results in just 6 months

Stefan Thomas

This edition first published 2016

© 2016 Stefan Thomas

Registered office

John Wiley and Sons Ltd, The Atrium, Southern Gate, Chichester, West Sussex, PO19 8SQ, United Kingdom

For details of our global editorial offices, for customer services and for information about how to apply for permission to reuse the copyright material in this book please see our website at www.wiley.com.

The right of the author to be identified as the author of this work has been asserted in accordance with the Copyright, Designs and Patents Act 1988.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, except as permitted by the UK Copyright, Designs and Patents Act 1988, without the prior permission of the publisher.

Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com.

Designations used by companies to distinguish their products are often claimed as trademarks. All brand names and product names used in this book and on its cover are trade names, service marks, trademark or registered trademarks of their respective owners. The publisher and the book are not associated with any product or vendor mentioned in this book. None of the companies referenced within the book have endorsed the book.

Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. It is sold on the understanding that the publisher is not engaged in rendering professional services and neither the publisher nor the author shall be liable for damages arising herefrom. If professional advice or other expert assistance is required, the services of a competent professional should be sought.

A catalogue record for this book is available from the Library of Congress.

A catalogue record for this book is available from the British Library.

ISBN 978-0-857-08675-4 (paperback), ISBN 978-0-857-08676-1 (ebk)

ISBN 978-0-857-08677-8 (ebk)

Cover design: Kathy Davis/Wiley

Cover letters: ©Kanate/Shutterstock

CONTENTS

1: Why “instant” networking?

Networking skills are for life, not just for breakfast

You can't squeeze an onion online

Is “instant” networking really possible?

2: Putting together your networking toolkit

The sales funnel myth

Plan it – don't wing it

Your networking introduction – a vital part of your toolkit

Have a system to follow up

A social footprint

Business literature

3: Thinking differently about networking

Aim to be interested rather than interesting

It's ok not to be confident

How to be “in the right place at the right time”

The power of serendipity

Return on investment from networking and social media

4: Finding the right networking events

Business networking events

Trade and business events and conferences

Networking at trade shows, business shows and conferences

You don't have to go to networking events to network

Note

5: Making networking events work for you

6: Following up

Active and passive following up

Your silent audience

Asking for the order

7: How to instantly win on social media

Twitter

Instagram

Facebook

YouTube

Periscope

Content marketing

Email marketing

is not

dead

Repurposing

Keeping track of your content

8: Standing out on LinkedIn

Groups on LinkedIn

Searching and connecting

9: Joining it all up

Say yes to every opportunity

If you want to win referrals, you need to do this too

Doing a weekly audit of your networking

You've got a level playing field, now go out there and play

A second chance to make a first impression

Further Reading

About the Author

Acknowledgements

EULA

Guide

Cover

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1Why “instant” networking?

When people think of networking they often think of a room full of people introducing themselves to each other and going through the ritual of exchanging business cards. You probably picture everyone wearing a suit.

It's likely that expressions such as “elevator pitch” and “referrals” come to mind when you picture what networking looks like. It's likely that you think about shaking hands with lots of people and making small talk.

What networking really is though (for me at least) is a set of activities designed to grow one's personal network, add people to your address book, have more people that you can pick up the phone to and that isn't a cold call.

Networking events, in the small business, entrepreneur, professional and corporate world, are a huge part of the networking activities I refer to. But they are only one part of what networking actually means in the early part of the 21st century. There is a whole lot more that you can (and in my opinion should) be doing to accelerate the growth of your network and decrease the time it takes people to either decide to do business with you or consider you for a position in their organization.

I get asked all the time “what is the point of networking?” After all, at the time of publication in 2016, the online opportunities to promote oneself, not least through LinkedIn, Facebook, Twitter, Periscope, Blab, blogging and other platforms, are massive. But in my opinion, this is all part of the networking activities I referred to earlier. Networking is not just the semi-formal, ritualized exchange of the business card over breakfast. Networking is everything that you do to grow your network of contacts, while strengthening as many of those relationships as you can. Networking is the opportunity to take people who are on the very fringes of your network (for example, someone you have only met once at an event) and move that relationship forward to the extent that you trust each other and would do business with each other.

Networking, done right, speeds up the process by which people get to know, like and trust you.

Networking skills are for life, not just for breakfast

I sometimes think that a lot of people feel that networking is somehow separate to their other business activities. That the skills involved in networking aren't something you need to bother about unless you go to networking events. But I truly believe that the skills you develop in networking are essential in other parts of your career or business, and that networking is actually a pretty safe environment to develop those skills.

Much of what you do to either market your business or market yourself is designed to start a conversation.

When I was an estate agent, we advertised in the Oxford Times every week in order to try to start a conversation with the people who might want to buy or sell a house. Pre-internet the adverts were really an invitation for people to call us or call into our offices and talk to us.

Learning to get better at networking is actually about learning to get better at those conversations, and particularly how to engage and how to drive conversations if you want to do business with someone.

Learning to be better at networking is learning to be better at those conversations. You should actively set out to get better at networking, to sometimes use the networking environment counterintuitively and to use it in ways that other people don't. If you actively do that, you are also working on the skills that help you to improve your engagement, conversation and sales skills. Think about a very simplified sales process:

You start a conversation

You establish, either quickly or over time, whether the person may be interested in your services

You introduce your services to them

You ask them if they want to buy

Networking, used right, is a fantastic environment to learn, develop and hone these skills. Much of the value I have had from networking has been having the opportunity to develop my sales technique and process in a safe environment, over a period of time.

I talk a lot about networking skills, and I wonder if people think that it doesn't apply to them, because they don't “go” networking. But it does. And they do.

You can't squeeze an onion online

Something that people ask me a lot is whether online networking and social media will mean that there is no need for face-to-face networking in the future. Whether business networking has, will or should move completely online.

I'm a member of lots of online forums and this question comes up very regularly: whether face-to-face networking is “dead” in a social world. Typically, it's a conversation I regularly start because I'm interested in people's opinions.

Overwhelmingly, people from all professions, trades and industries still choose to meet people. Despite all of the technological advances there have been, people still want to “press the flesh” and shake hands with someone before they do business with them; it seems as though we are hardwired that way. In fact someone recently commented that if they absolutely can't meet one of their networking contacts, mainly due to geography, then they will Skype or FaceTime them. They went on to say that even in these instances, where they can be virtually in the same room with someone, it “just isn't as good” as physically being with them in person. Those small nuances of body language and facial expression are lost even when we can see someone in glorious 1080p HD.

I try to explain the phenomenon to people, and then, out of the blue, a friend of mine called Martin Warrillow got talking about his shopping habits on Facebook.

To cut a long story short, Martin was asked why he doesn't do his grocery shopping online and his response was that his wife says that “you can't squeeze an onion online”.

So what's the relationship between online onions and business networking?

You can achieve so much these days using social media and online marketing. You can assemble your crowd and create and nurture your prospects. You can research and engage with people you might want to do business with.

But you can't squeeze an onion online. For so many of us, what we sell needs us to have a relationship with our clients. Our clients need to have seen the whites of our eyes and got to know us a little bit before they are ready to do business. That feeling of knowing the person, rather than just the proposal, is what can often make the difference. That trust that comes from meeting someone in person and getting a “gut feel” for them makes every other conversation so much easier.

You might now decide to tweet me to tell me that you don't ever need to meet the people who buy your services or products, and you conduct all your business online. I completely accept that and how there are plenty of business models and businesses where you can sell a product or service directly to the consumer via a well-optimized online shop. I maintain though that there are plenty of businesses where you do need to squeeze the onion, where you do need to meet someone, shake their hand, have a coffee and get to know them before any business will progress.

Would you use an accountant or solicitor you didn't know and trust? And there are loads more professions and businesses where the same applies. Particularly those who give professional advice.

This is, to me, why business networking is such a shortcut. So much of our other marketing activity is designed to put us in the position where we are in direct contact with a prospect. Networking cuts straight to the point and puts you in touch with the people you want to meet straight away. Often sitting opposite them at a breakfast table where you have a chance to build the “warm” relationship before you move onto business.

But what if there aren't the right people in the room? I want to make sure I get straight to the decision makers!

When you prospect do you always get to the right person straight away? Or do you sometimes have a few wasted phone calls and even meetings first?

A networking environment puts you in the position where you can tell a lot of people about your business (advertise) and then actively target the people you want to speak to both in the room (in one to ones) and outside the room (referrals).

Network enough, and effectively enough, and you're giving people an opportunity to squeeze the onion before they buy it.

Is “instant” networking really possible?

So, is it possible then, or even desirable, to “instantly” improve your networking? Could you do stuff that would “instantly” make a difference?

Yes, I believe you can. I believe pretty much anyone can make changes and take actions right now that could result in a sale today, or at least move you much closer to making a sale today. Or maybe several sales. It depends on how much time and effort you choose to put in.

People do tell me, quite regularly, that networking doesn't “work”, that they've tried it and it didn't work for their business. Sometimes even though there are plenty of people in the same business as them, who also go networking, it does “work” for them. So, we can take from this that there are some people who appear to be “better” at networking than others, maybe better than you feel you are.

I've had people say to me that they “tried” social media, but the return on investment wasn't good enough for them.

It's true that some of these relationships can be very long term, that the right opportunity just might not have been there yet. But it's also true that you can speed up the process whereby people trust you enough to do business with you or refer business to you.

In 4Networking that process is referred to as the Meet–Like–Know–Trust relationship. These are the inevitable steps that people take after they Meet you, they then decide whether they Like you or not (more on this later), then over time (or maybe a different measure) they get to Know you as the relationship deepens. Finally, they hopefully then decide whether they Trust you enough to part with their cash, or refer others to you to part with their cash.

In networking we talk about this process taking time. It is often thought that you have to wait for each part of the process to develop over time.

But I spent the first part of my career working in shops as a Saturday boy, and then a large part of my career as an estate agent and I learned how small changes in my behaviour or actions could have an instant impact on my results (sales). I have also spent time training retail staff and watching their results improve.

In the shops in which I worked, we had a very limited window of opportunity. From the moment someone walked into our shop, until the moment they left, we had to build that Meet–Like–Know–Trust