Peter Drucker's Five Most Important Questions E-Book

Peter F. Drucker

• Herausgeber: John Wiley & Sons
• Kategorie: Fachliteratur
• Serie: Drucker Foundation Future Series
• Sprache: Englisch
• Veröffentlichungsjahr: 2015

Seitenzahl: 144

Beschreibung

Enduring Management Wisdom for Today's Leaders From Peter F. Drucker. Peter Drucker's Five Most Important Questions provides insightful guidance and stirring inspiration for today's leaders and entrepreneurs. By applying Drucker's leadership framework in the present context of today's leaders and those who lead with them, this book is an essential resource for people leading, managing and working in all three sectors--public, private and social. Readers will gain new perspectives and develop a solid foundation upon which to build a successful and bright future. They will learn how to focus on why they are doing what they're doing, how to do it better, and how to develop a realistic, motivational plan for achieving their goals. This brief, clear, and accessible guide -- peppered with commentary from distinguished management gurus, contemporary entrepreneurs and dynamic millennial leaders --will challenge readers and stimulate spirited discussion and action within any organization, inspiring positive change and new levels of excellence. In addition to contributions from Jim Collins, Marshall Goldsmith, and Judith Rodin, the book features new insights from some of today's most influential leaders in business (GE and Salesforce.com), academia (Harvard Business School and Northwestern University), social enterprise (Levo League, Pencils of Promise and Why Millennials Matter) and the military (United States Military Academy), who have been directly influenced by Drucker's theory of management.

Leseprobe

Table of Contents

Title Page

Copyright

Foreword

Notes

Introduction

Notes

About Peter F. Drucker

Why Self-Assessment?

The Five Most Important Questions

Planning Is Not an Event

Encourage Constructive Dissent

Creating Tomorrow's Society of Citizens

Notes

Question 1: What Is Our Mission?

It Should Fit on a T-Shirt

Make Principled Decisions

Keep Thinking It Through

What Is Our Mission?

What Is Your Mission?

Millennial Takeaway

Notes

Question 2: Who Is Our Customer?

Identify the Primary Customer

Identifying Supporting Customers

Know Your Customers

Who Is Our Customer?

Customers at the Center of Everything!

Millennial Takeaway

Notes

Question 3: What Does the Customer Value?

Understand Your Assumptions

What Does the Primary Customer Value?

What Do Supporting Customers Value?

Listen to Your Customers

What Does the Customer Value?

Creating Customer Value: How Well Is Your Brand Helping Customers?

Millennial Takeaway

Notes

Question 4: What Are Our Results?

Look at Short-Term Accomplishments and Long-Term Change

Qualitative and Quantitative Measures

Assess What Must Be Strengthened or Abandoned

Leadership Is Accountable

What Are Our Results?

What Are Our Results?

Millennial Takeaway

Notes

Question 5: What Is Our Plan?

Goals Are Few, Overarching, and Approved by the Board

Objectives Are Measurable, Concrete, and the Responsibility of Management

Five Elements of Effective Plans

Build Understanding and Ownership

Never Really Be Satisfied

What Is Our Plan?

Planning for Sustainability: The Story of Mi Casa

Millennial Takeaway

Notes

Transformational Leadership

Millennial Takeaway

The Self-Assessment Process

Notes

Suggested Questions to Explore*

Question 1: What Is Our Mission?

Question 2: Who Is Our Customer?

Question 3: What Does the Customer Value?

Question 4: What Are Our Results?

Question 5: What Is Our Plan?

Notes

Definitions of Terms

Note

Additional Resources

About the Contributors

About the Frances Hesselbein Leadership Institute

Acknowledgments

End User License Agreement

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Guide

Cover

Table of Contents

Foreword

Introduction

Begin Reading

List of Illustrations

Figure 1.1

Figure 5.1

Praise for Peter Drucker's Five Most Important Questions

“As a marketer and a business leader I have found guidance in Drucker's simple wisdom. My favorite: ‘Without a customer, there is no business.’ This book offers timeless insights, an anecdote for those dizzied by the rapidly evolving business landscape.”

—Beth Comstock, Chief Marketing Officer, GE

“A timeless guide for students at the Yale School of Management—elegant in its simplicity yet powerful in focus.”

—General Thomas Kolditz, Professor and Director, Leadership Development Program, Yale School of Management

“Nobody, not even Socrates, has ever asked better questions than Peter Drucker. All the personality, all the wisdom is here to make your work dramatically more effective. There's nothing better. It's like having Peter at your side.”

—Bob Buford, Author, Halftime and Finishing Well, and Founding Chairman, Peter F. Drucker Foundation for Nonprofit Management

“In my work with chief executives, managers, and students, I see a shared desire to create a life of meaning, purpose and passion. This book shares essential lessons to do so for all generations. Memorable, powerful, and accessible, this is another classic in the making!”

—Sanyin Siang, Executive Director, Fuqua/Coach K Center on Leadership & Ethics (COLE), Duke University

PETER DRUCKER'S FIVE MOST IMPORTANT QUESTIONS

ENDURING WISDOM FOR TODAY'S LEADERS

PETER F. DRUCKER

WITH FRANCES HESSELBEIN, JOAN SNYDER KUHL, BERNARD BANKS, LAUREN MAILLIAN BIAS, JUANA BORDAS, ADAM BRAUN, JIM COLLINS, CAROLINE GHOSN, KELLY GOLDSMITH, MARSHALL GOLDSMITH, NADIRA HIRA, PHILIP KOTLER, JIM KOUZES, RAGHU KRISHNAMOORTHY, KASS LAZEROW, MIKE LAZEROW, LUKE OWINGS, MICHAEL RADPARVAR, V. KASTURI RANGAN, AND JUDITH RODIN

EDITED BY PETER ECONOMY