11,99 €
Tried-and-true tips for dazzling your audience Conquer your public speaking jitters and deliver a dynamitespeech Anxious about public speaking? Have no fear! Use this friendlyguide as your personal arsenal of tools to overcome stage frightand build a rapport with your audience. From researching your topicand preparing the room to crafting a riveting address, these savvytips will help you deliver a masterful presentation. The Dummies Way * Explanations in plain English * "Get in, get out" information * Icons and other navigational aids * Tear-out cheat sheet * Top ten lists * A dash of humor and fun Discover how to: * Speak with confidence * Create spectacular visual aids * Add power with body language * Address international and virtual audiences * Answer questions the right way
Sie lesen das E-Book in den Legimi-Apps auf:
Seitenzahl: 410
by Malcolm Kushner
Public Speaking For Dummies®, 2nd Edition
Published byWiley Publishing, Inc.111 River St.Hoboken, NJ 07030-5774www.wiley.com
Copyright © 2004 by Wiley Publishing, Inc., Indianapolis, Indiana
Published by Wiley Publishing, Inc., Indianapolis, Indiana
Published simultaneously in Canada
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-646-8600. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-748-6011, fax 201-748-6008, or online at http://www.wiley.com/go/permissions.
Trademarks: Wiley, the Wiley Publishing logo, For Dummies, the Dummies Man logo, A Reference for the Rest of Us!, The Dummies Way, Dummies Daily, The Fun and Easy Way, Dummies.com and related trade dress are trademarks or registered trademarks of John Wiley & Sons, Inc. and/or its affiliates in the United States and other countries, and may not be used without written permission. All other trademarks are the property of their respective owners. Wiley Publishing, Inc., is not associated with any product or vendor mentioned in this book.
GENERAL DISCLAIMER: The publisher and the author make no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation warranties of fitness for a particular purpose. No warranty may be created or extended by sales or promotional materials. The advice and strategies contained herein may not be suitable for every situation. This work is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. If professional assistance is required, the services of a competent professional person should be sought. Neither the publisher nor the author shall be liable for damages arising herefrom. The fact that an organization or Website is referred to in this work as a citation and/or a potential source of further information does not mean that the author or the publisher endorses the information the organization or Website may provide or recommendations it may make. Further, readers should be aware that Internet Websites listed in this work may have changed or disappeared between when this work was written and when it is read.
For general information on our other products and services or to obtain technical support, please contact our Customer Care Department within the U.S. at 877-762-2974, outside the U.S. at 317-572-3993, or fax 317-572-4002.
Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books.
Library of Congress Control Number: 2004103139
ISBN: 978-0-7645-5954-9
Manufactured in the United States of America
15 14 13 12 11 10 9 8 7
2B/SQ/QU/QU/IN
Malcolm Kushner, “America’s Favorite Humor Consultant,” is an internationally acclaimed expert on humor and communication and a professional speaker. Since 1982, he has trained thousands of managers, executives and professionals how to gain a competitive edge with humor. His clients include IBM, Hewlett-Packard, AT&T, Chevron, Aetna, Motorola, and Bank of America.
A popular speaker, his Leading With Laughter presentation features rare video clips of U.S. presidents using humor intentionally and successfully. He has performed the speech at many corporate and association meetings, as well as at the Smithsonian Institution.
A Phi Beta Kappa graduate of the University of Buffalo, Kushner holds a BA in Speech-Communication. His MA in Speech-Communication is from the University of Southern California, where he taught freshman speech. He also has a JD from the University of California Hastings College of the Law. Prior to becoming a humor consultant, he practiced law with a major San Francisco law firm.
Kushner is the author of The Light Touch: How to Use Humor for Business Success and Vintage Humor for Wine Lovers. He is also a co-creator of the humor exhibit at the Ronald Reagan Presidential Library.
Frequently interviewed by the media, Kushner has been profiled in Time Magazine, USA Today, The New York Times, and numerous other publications. His television and radio appearances include CNN, National Public Radio, CNBC, Voice of America, and The Larry King Show. His annual “Cost of Laughing Index” has been featured on The Tonight Show and the front page of The Wall Street Journal.
Need a great speaker for your next meeting or event? Contact Malcolm at P.O. Box 7509, Santa Cruz, CA 95061, call 831-425-4839, or e-mail him at [email protected]. Visit his Web site at www.kushnergroup.com.
This book is dedicated to my parents — Pauline, Hank and Helen. Thank you for all of your love and support
Let’s start with the people at Wiley. My thanks go to Marc Mikulich for talking me into writing this book and to Kathy Cox for making this edition happen. And to Jennifer Connolly who provided superb editing and listened to me kvetch.
Speaking of special thanks, I must shower praise upon my wife Christine Griger who looked at the pages as they came out of the printer. (Jennifer, if you think your job was tough, you should have seen what the stuff looked like before Chris’s corrections!) And I must thank my son Sam for his encouragement.
Special thanks go to the late San Francisco comedy coach John Cantu. He was a good friend and teacher. And he is greatly missed by everyone who knew him. Loyd Auerbach, Allatia Harris and N.R. Mitgang also received repeated calls to tap into their expertise — and came through every time.
I also want to thank all the other people who were interviewed for this book. They include John Austin, Neil Baron, Donna Bedford, J.E. Aeliot Boswell, Rachael Brune, Joe DiNucci, Steve Fraticelli, James Harris III, Barbara Howard, Joyce Lekas, Marcia Lemmons, Jim Luckaszewski, Chuck McCann, Jeff Raleigh, Steve Resnick, Jackie Roach, Zack Rss, David Schmidt, Ken Sereno, Allen Weiner, Bill Zachmeier, Patty White, Russell Feingold, David Bartlett, Scott Fivash, Kare Anderson, Shawn Whalen, Rich Johnson, and Martin Gonzales Bravo.
Thanks for support and encouragement go to Rich Herzfeld, Bob Reed, Jack Burkett, Stu Silverstein, Linda Mead, Debra DeCuir, Karen Kushner, Barbara Nash, Corwin and Tyler Sparks, and Arthur, Karen, Heather and Amy Tamarkin. Special thanks go to Tom Daly IV at Vital Speeches for granting permission to use so many of the quotes contained in the book.
We’re proud of this book; please send us your comments through our Dummies online registration form located at www.dummies.com/register/.
Some of the people who helped bring this book to market include the following:
Acquisitions, Editorial, and Media Development
Project Editor: Jennifer Connolly
(Previous edition: Stacey Mickelbart, Ryan Rader)
Acquisitions Editor: Kathy Cox
Copy Editor: Jennifer Connolly
(Previous edition: Rowena Rappaport)
Assistant Editor: Holly Grimes
Technical Editor: Loyd Auerbach
Editorial Manager: Michelle Hacker
Editorial Assistant: Melissa Bennett, Elizabeth Rea
Cover Photo: © Don Klumpp/Getty Images/ The Image Bank
Cartoons: Rich Tennant, www.the5thwave.com
Composition Services
Project Coordinator: Courtney MacIntyre
Layout and Graphics: Amanda Carter, Andrea Dahl, Denny Hager, Heather Ryan, Julie Trippetti,
Proofreaders: David Faust, Carl William Pierce, Aptara
Indexer: Aptara
Publishing and Editorial for Consumer Dummies
Diane Graves Steele, Vice President and Publisher, Consumer Dummies
Joyce Pepple, Acquisitions Director, Consumer Dummies
Kristin A. Cocks, Product Development Director, Consumer Dummies
Michael Spring, Vice President and Publisher, Travel
Brice Gosnell, Associate Publisher, Travel
Kelly Regan, Editorial Director, Travel
Publishing for Technology Dummies
Andy Cummings, Vice President and Publisher, Dummies Technology/General User
Composition Services
Gerry Fahey, Vice President of Production Services
Debbie Stailey, Director of Composition Services
Title
Introduction
Why You Need This Book
About This Book
Conventions Used in This Book
Foolish Assumptions
How This Book Is Organized
Icons Used in This Book
Where Do I Go from Here?
Part I : Getting Started
Chapter 1: Giving a Speech
Finding Out What You Need to Know
Developing Your Speech
Polishing It Off
Delivering a Speech
Preparing for Special Speaking Situations
The Parts of Ten
Chapter 2: Getting Ready to Speak
Making Important Preparations
Analyzing Your Audience
Relating to Your Audience
Chapter 3: Making the Most of Research
Gathering Sources
Getting Someone Else to Do Your Research — For Free
Researching on the Web
Chapter 4: Organizing Your Speech
Selecting Material to Include
Following Patterns of Organization
Creating Your Outline
Timing
Organizing Your Speech Effectively
Part II : Preparing Your Speech
Chapter 5: Body Building: Strengthening the Content of Your Speech
Making Appeals to Your Audience
Finding Solid Forms of Support
Chapter 6: Getting Off on the Right Foot: Introductions
Discovering What the Introduction Must Do
Creating the Perfect Introduction
Getting Started in Fifteen Fabulous Ways
Chapter 7: All’s Well That Ends Well: Conclusions
Making Your Conclusion Work
Creating the Perfect Conclusion
Wrapping It Up in Style
Part III : Making Your Speech Sparkle
Chapter 8: Making Sense of Your Speech
Editing Your Speech — Pain-free
Making Transitions
Chapter 9: Getting the Words Right
Honing Your Tone and Style
Creating Catch Phrases
Spicing Up Your Speech with Classic Rhetorical Devices
Chapter 10: Making Eye Contact Count: Visual Aids
Using Charts and Graphs
Making Use of Slides, Overheads, and PowerPoint
Flipping for Flipcharts
Creating Great Video (And Audio)
Making an Impact with Multimedia
Wowing Your Audience with Simple Multimedia Techniques
Hitting a Home Run with Handouts
Part IV : Delivering Your Speech
Chapter 11: Overcoming Stage Fright
Changing Your Perceptions
Transforming Terror to Terrific
Preventing and Handling Stage Fright
Chapter 12: Body Language: What’s Out, What’s In, and What’s International
Understanding Body Language
Making Eye Contact Count
Dressing to Impress
Mastering Physical Positioning and Movement
Paralanguage: What Your Voice Says about You
Chapter 13: Handling Questions
Discovering the Basics
Coming Up with a Perfect Answer
Using Question-Handling Techniques
Dealing with Common Types of Questions
Responding to Special Situations
Handling Hostile Questions
Chapter 14: Handling the Audience
Reading an Audience’s Reaction
Making the Audience Comfortable
Handling a Tough Audience
Handling a Nonresponsive Audience
Part V : Common Speaking Situations
Chapter 15: Speaking to the City Council and School Board
Remembering Some Rules
Maximizing Your Effectiveness
Avoiding the Five Biggest Turnoffs for Public Officials
Chapter 16: Small Talk: Impromptu Speaking and Introducing Other Speakers
Say a Few Words: Giving Impromptu Speeches
Introducing Other Presenters
Chapter 17: Panels and Roundtables
Being on a Panel
Participating in a Roundtable
Chapter 18: Debates
Checking Out the Basics
Arguing in the Affirmative
Arguing Against the Affirmative
Kiss My Rebuttal
Beating Your Opponent, in Six Different Ways
Chapter 19: International Speaking
Discovering the Culture of Your Audience
Crafting Your Message
Adapting Your Delivery
Chapter 20: Virtual Meetings: Phone, Video, and Web
Choosing a Type of Virtual Meeting to Hold
Preparing for a Virtual Meeting
Participating in a Virtual Meeting
Taking in Tips for Teleconferences
Part VI : The Part of Tens
Chapter 21: Ten Types of Humor That Anyone Can Use
Using Personal Anecdotes
Analogies
Quotes
Cartoons
Definitions
Abbreviations and acronyms
Signs
Laws
Greeting cards
Bumper stickers
Chapter 22: Ten Things to Check Before You Speak
Sound System
Podium
Audiovisual Equipment
Lighting
Human Equipment
Electricity
Restrooms
Seating Arrangements
Potential Distractions
How to Get There
Welcome to Public Speaking For Dummies, 2nd Edition, the book that gives a new meaning to the term “influence peddling.” No, I don’t show you anything illegal, but you do figure out how to use basic speaking skills to influence your boss, coworkers, relatives, loved ones, butcher, baker, candlestick maker, and anyone else who matters in your life. You can even influence people who don’t matter — like your senator.
This book provides all the tools you need to master public speaking. And that doesn’t mean just formal speeches. Some of the most important speeches you ever give may not involve a microphone or a podium, like an impromptu talk about your strategy to some customers; an answer that defuses a hostile question at a business meeting; an impassioned plea to a police officer not to issue the ticket. Success or failure in all of these situations, as well as in formal speeches, depends on how you speak.
Whether you’re dealing with one person or one thousand, the ability to transmit ideas in a coherent and compelling fashion is one of the most important skills you can ever develop. It’s a basic survival skill, and it always has been. From the earliest caveman who yelled “Fire!” to the latest Web surfer who flamed someone on the Internet, people have made speeches to motivate, persuade, and influence each other.
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!