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Production is a lively cultural process with its own rules and structures. In order to understand production correctly, it must be learnt and experienced. Not in the lecture hall – but on the shopfloor! Like every other discipline, the production too is a field of enterprise with its own rules and structures. Comparable with a kitchen. It gives recipes and in-gredients, pots and other utensils, which the cook can use to create a symposium of a treat. A top cook learns the hard craft over several years; despite that the taste is not of the same quality for every cook. An example for this: A champion cook writes a cookery book, wherein he lists and describes the ingredients, mentions exact quantities and discloses his very precise recipe, so that just about everything is explained and described. Do you really believe that it tastes as good if it is cooked by someone else? Perhaps, however, it will always taste differently and never the same. To the question, as to why this is so, there can only be one explanation: „Not everyone can cook!“ And that is how it is also with the production. Production must be understood. Whosoever thinks that he has learnt production in the university makes a mistake. Production is learnt on the shopfloor, starting from scratch. On the production line and not in the lecture hall. And one thing is certain: Production is more complex than one thinks.
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Production is a lively cultural process with its own rules and structures.
In order to understand production correctly, it must be learnt and experienced. Not in the lecture hall – but on the shopfloor!
Marcus Karl Haman, MSc
www.haman.atwww.hca-consulting.at
INTRODUCTION
THE 5 RULES OF PRODUCTION
Rule 1- MANAGEMENT IS A MATTER OF CULTURE!
Inclusion of all the colleagues
Together Open (and) Consistent
Praise and Criticism are necessary
Culture is always experienced from ‚TOP DOWNWARDS‘
Solution of a problem is a matter of culture
Rule 2 –MOVE PROCESSES
Define and document processes clearly
To instruct processes and to train
Expect and demand results
Measure processes and check them regularly
In case of deviations, to introduce countermeasures and implement them consistently
Rule 3 – CHARACTERISTIC NUMBERS SHOW THE WAY
Numbers Data Facts – no „hearsay“
Find Structured characteristic numbers, represented clearly and understandably
To communicate KPIs transparently and to scrutinize them regular ly with the team
In case of deviations, introduce countermeasures and implement them consistently
Rule 4 – ON TO THE TARGET WITH SYSTEM AND METHOD
Achieve success with system and method
To fall back to proven practice
Less is more, „Quality before Quantity“ Concentration on the basics
There are 3 types of paths, which lead to the target
Rule 5 – CUSTOMERS & SUPPLIERS, TOGETHER WE ARE STRONG!
Partnerships bring in more profits than the customer-supplier relationships
Open communication between customers and suppliers
Conquer the market jointly
NOTES
LIST OF ILLUSTRATION
LIST OF PUBLICATIONS
Like every other discipline, the production too is a field of enterprise with its own rules and structures. Comparable with a kitchen. It gives recipes and ingredients, pots and other utensils, which the cook can use to create a symposium of a treat. A top cook learns the hard craft over several years; despite that the taste is not of the same quality for every cook.
An example for this: A champion cook writes a cookery book, wherein he lists and describes the ingredients, mentions exact quantities and discloses his very precise recipe, so that just about everything is explained and described. Do you really believe that it tastes as good if it is cooked by someone else? Perhaps, however, it will always taste differently and never the same.
To the question, as to why this is so, there can only be one explanation:
„Not everyone can cook!“
And that is how it is also with the production. Production must be understood. Whosoever thinks that he has learnt production in the university makes a mistake. Production is learnt on the shopfloor, starting from scratch. On the production line and not in the lecture hall.
And one thing is certain: Production is more complex than one thinks.
Rule 1 Management is a matter of culture – Provide a culture, which not only allows a continuous and durable improvement but also promotes and demands it.
Rule 2 Move processes – Processes bring definition in to your organisation, if these are clearly described and measurable. If processes are measurable, then your organisation is measurable.
Rule 3 Characteristic numbers show the path – through reproducible results the potentials are indicated, which must be used in order to survive in the market and in order to develop oneself further.
Rule 4 With system and method on to the objective-Structured procedures can be reproduced and they are significant. Use tested methods consistently in order to intercept problems effectively.
Rule 5 Customers and Suppliers – together we are strong! – A partnership has many advantages. Through professional behavior win the confidence of the customer. To strive for a partnership is a significant objective. It is profitable for both the parties!
Inclusion of all the colleagues
GOK – Together Open and Consistent
Team oriented
To encourage colleagues and to make demands on them
Praise and criticism is necessary
Culture is always experienced from top downwards
Solving a problem is a matter of culture
Whosoever believes that he knows everything better makes a mistake! Especially when we are dealing with organizations. Unutilized potentials, which are slumbering on the shopfloors, must be woken up and used in a manner, which is profitable for the undertaking. Ask your colleagues, and they will thank you for it. Everyone wants to be a part of the success story and nothing motivates better than success. Use this chance to become more successful with the team.
No one knows more about the respective place of work than that or those worker(s), who are active there for 8 hours or more, day after day. A machine operator, who stands next to ‘his’ machine every day, immediately hears the changed sounds, which nobody else registers. These are enormously important, since these noises mostly signal negative changes of the condition of the machine and with high probability there is something in disorder. He knows the machine, the plant or the appliance. He immediately recognizes every change. Similarly the colleague knows the defect, which disturbs him every day, or prevents him from reaching his goal. Which faults the plant or the machine has. Which improvements he would like to have, and where the ‘shoe’ pinches the most. He wants only to be asked. He does not come up on his own, since he fears that he would appear or be perceived as bothersome or as unpleasant. To feel to be taken along and to be integrated as a part of the team, namely to feel as belonging to the team, is motivating and inspiring
The colleagues cannot be motivated. However, an environment can be created, wherein the colleagues feel well and which offers them the possibility to motivate themselves.
A suggestion system in the factory helps in the integration of all the colleagues to collect ideas and to use the knowledge of everyone for the organization.