The Role Of Culture And Communication In Mediation 2nd Edition E-Book

Edward Dzerinyuy Bello

• Herausgeber: Books on Demand
• Kategorie: Geisteswissenschaft
• Sprache: Englisch
• Veröffentlichungsjahr: 2023

Seitenzahl: 95

Beschreibung

I am exceedingly delighted to write a Preface to the second edition of this important and compelling book, The Role Of Culture And Communication In Mediation 2nd Edition by Edward Dzerinyuy Bello. Culture has been defined as the aggregate or sum total of the values, mores, worldviews, and philosophy of life of a people. This means that culture is critical to the construction of the identity of a people as it crystallises their hopes and aspirations, affirms their distinctiveness as a group and offers them a foothold in life. Culture, therefore, constitutes the bedrock or foundation on which a people or group builds and finds meaning to their essence and existence. Culture is also strategic to communication which is language in action. We are rational beings because we communicate intelligently and coherently. Language is the veritable vehicle through which culture is communicated and transmitted from generation to generation. This is what separates humanity from other lesser creatures and demarcates the boundary between nature and culture. Both culture and communication play a key and decisive role in mediation which is the art of exercising prudent judgement with the aim of resolving conflicts and enhancing mutual understanding. This book covers these key themes of culture, communication, and mediation in a salutary and commendable manner. Through the book, the author Edward Dzerinyuy Bello invites readers to contemplate the power of culture in communication and mediation as a strategy for enriching the discourse and providing actionable solutions to disputes and conflicts which may arise due to differences in perception, knowledge, and cognition. This is a book that is a valuable addition to the corpus of literature on the subject. It titillates our interest and understanding of the range issues and concerns inherent in the cultural imagination. The chapters have been well laid out and treated with candour, remarkable skill, and powerful insight. This is a book whose time has come. It keeps the company of canonical books on media, communication, and mediation. I recommend it to those with passion for the mediatory role culture and communication can play in the promotion of social harmony and peaceful coexistence in formal and informal settings as well as in public and private domains. James Tar Tsaaior PhD (Professor of Media and Cultural Communication & Senior Research Fellow, University of the Free State, Bloemfontein, South Africa)

Leseprobe

Dedicated To:

My role model lovely parents, Edward W. Bello Sr. and Agnes Wiysenyuy Bello, and my daughter, Rosalie Fomo-Nyuy Bello, who shaped my life.

Special thanks to everyone who supported and encouraged me, especially Mr. Kersten Kietzmann. I am deeply grateful to Almighty God and the federal government, particularly the City of Potsdam and the Potsdam District Court, for their unwavering support.

My heartfelt thanks go to my dear Dr. Thomas Lintzen, a specialist in psychosomatic medicine, psychiatry, and psychotherapy, for accompanying me through my health rollercoaster ride. I could not have written this book without his medical care.

Thank you to all my friends who have encouraged me, especially Ketsia. I am proud of you; I value so much and appreciate your support immensely.

Edward Dzerinyuy Bello

Potsdam, Germany

"Congratulations, Edward!!! The 2nd edition of 'The Role of Culture and Communication in Mediation' is a great subject that brings together the fields of pure business, human interaction, and psychology of thought." - German psychologist.

Contents

Section A:

2nd edition introduction

Preface

Acknowledgement

Introduction

Chapter 1 What is Culture

Chapter 2 What is Communication

Chapter 3 Intercultural Competence-Communication

Chapter 4 Schulz Von Thun 4 ear model of communication

Chapter 5 Edward T. Modell on Cultural Communication

Chapter 6 Lewis Method

Chapter 7 Eric Berne Model of Communication

Revised Edition section of communication

Chapter 8 Marston Method

Chapter 9 Lüscher’s test color Model

Chapter 10 ABC Method

Chapter 11 Progressive Muscle Relaxation (PMR)

Section B:

Chapter 12 General Summary

Chapter 13 What is mediation

Chapter 14 Non-Violence Communication

Chapter 15 Principles of Mediation

Chapter 16 Phases of Mediation with NVC

References

Section A

Second Edition Summary:

Whether we negotiate or mediate in our daily lives, whether it's regarding our personal matters or corporate affairs, we all want to communicate effectively and be understood well. This is an important aspect of building a solid foundation in our lives. Good communication during mediation is akin to building trust in one another for a better way forward. As we mediate, we expect our private or corporate partners to understand each other's point of view, creating a trustworthy environment. It enables us to express "the rights and obligations" that we aim to achieve together based on our feelings and desires. We then establish this as a guiding principle to define our relationship during the mediation process.

We are taking another step forward in this digital era, especially with the emergence of a new phenomenon that cannot be ignored - Artificial Intelligence (AI). Although we may not fully understand the mechanics behind the programs developed in the digital world and AI, we use their programs for effective negotiation to guide the relationship we have established based on 'our rights and obligations.' While we may not comprehend the development of the digital era and AI, we trust the services they provide us. This is a significant evolutionary step, as humans have always had a natural protective mechanism. Companies in the digital AI era have accepted that both parties trust the communicative method of the digital world, which is part of the trustful feelings and desires they share. Though both parties may have differing goals, they trust the digital AI communication method, which brings us to human behavior psychology, such as Schulz Von Thun, Marston Method, Edward T Hall, and can be aligned with the good five or six stages of working with the NVC (nonviolent communication) method of Rosenberg, which I have written about in this book.

This second edition of my book, 'The Role of Culture and Communication in Mediation,' continues the work of the first edition. What is new in this second edition is working with the Marston method, Lüscher’s method, and ABC psychological method during communication, as well as working with the Progressive Muscle Relaxation (PRM) method before or during mediation.

Furthermore, from my personal experience during my 6-week intensive medical Reha therapy at ZAR Berlin (https://www.zar.de/berlin), I deeply acknowledge that culture and communication still play a significant role in our daily lives, especially in mediation. Acknowledging this importance, the use of ABC psychological explanations and PRM preparation will strengthen how we mediate in our daily lives. Moreover, most of the personal examples I have added in this second edition are from corporate mediation that I have recently experienced. These projects justify everything I wrote about in the first edition. The fact that I could bring the German and African principles to execute the work we started in 2015 shows the importance of this book, 'The Role of Culture and Communication in Mediation.' The fact that I could prove and justify facts to the judge in the district court of Potsdam and the medical psychological doctors in Potsdam and Berlin demonstrates the uniqueness of this book when it comes to culture, communication, and mediation.

Edward Dzerinyuy Bello

Potsdam & Berlin, Germany

Preface

I am exceedingly delighted to write a Preface to the second edition of this important and compelling book, The Role Of Culture And Communication In Mediation 2nd Edition by Edward Dzerinyuy Bello. Culture has been defined as the aggregate or sum total of the values, mores, worldviews, and philosophy of life of a people. This means that culture is critical to the construction of the identity of a people as it crystallises their hopes and aspirations, affirms their distinctiveness as a group and offers them a foothold in life. Culture, therefore, constitutes the bedrock or foundation on which a people or group builds and finds meaning to their essence and existence. Culture is also strategic to communication which is language in action. We are rational beings because we communicate intelligently and coherently. Language is the veritable vehicle through which culture is communicated and transmitted from generation to generation. This is what separates humanity from other lesser creatures and demarcates the boundary between nature and culture. Both culture and communication play a key and decisive role in mediation which is the art of exercising prudent judgement with the aim of resolving conflicts and enhancing mutual understanding.

This book covers these key themes of culture, communication, and mediation in a salutary and commendable manner. Through the book, the author Edward Dzerinyuy Bello invites readers to contemplate the power of culture in communication and mediation as a strategy for enriching the discourse and providing actionable solutions to disputes and conflicts which may arise due to differences in perception, knowledge, and cognition.

This is a book that is a valuable addition to the corpus of literature on the subject. It titillates our interest and understanding of the range issues and concerns inherent in the cultural imagination. The chapters have been well laid out and treated with candour, remarkable skill, and powerful insight. This is a book whose time has come. It keeps the company of canonical books on media, communication, and mediation. I recommend it to those with passion for the mediatory role culture and communication can play in the promotion of social harmony and peaceful coexistence in formal and informal settings as well as in public and private domains.

James Tar Tsaaior PhD

Professor of Media and Cultural Communication & Senior Research Fellow, University of the Free State, Bloemfontein, South Africa

In relation to various cultural theories, The Role of Culture and Communication in Mediation by Edward Dzerinyuy Bello, outlines the crucial role of culture and how its impact is evident within communication during mediation. It offers a practical approach of having mediators remain conscious of their thoughts and actions while attentively facilitating an unbiased communication between the parties involved.

Most importantly, however, are the theoretical views and models borrowed from various writers such as Edward T Hall, Eric Berne, Schulz Von Thun as authenticated in the lives of the author and others highlighted in the book.

Whether a student, traveller in an unknown country, researcher, practitioner, parent or just any person, everyone will mediate at different levels through life’s journey. This book contains practical suggestions and points to think about that will enable embracing similarities in differences and contribute to individuals valuing humanity.

Ntombekhaya Tshabalala, PhD

Disability Studies (UCT) https://orcid.org/0000-0002-3395-931X

Founder Director at http://www.imijelo.org/ Imijelo yophuhliso;

Research Fellow at Department of Business Management, Faculty of Management and Commerce, University of Fort Hare, East London, South Africa

Ntombekhaya Tshabalalagrew up in the Eastern Cape, where early social challenges shaped her career path and the person she has become. She studied Social Sciences, Housing Development & Management and acquired a PhD in Disability Studies. Through the support received during her postdoctoral fellowship at the University of Cape Town and later in Stellenbosch University, she began her current work with Savings groups in various villages around the Eastern Cape Province, South Africa. Her long-term goal is the establishment of Financial Resource Centers, promoting community collaboration and solidarity using values of “Ubuntu” as a basis to regenerate wealth and morality.

The Role Of Culture And Communication In Mediation 2nd Edition

Subtitle

Understanding Culture And Communication In Negotiation

Acknowledgment

When I published my book, "YOU ARE THE GREATEST - in conversation with yourself," I acknowledged the personal progress I had made in developing a new writing method. I am happy with my style of writing, which reflects my own voice. Now, with the second edition of "The Role of Culture and Communication in Mediation" (nonviolent communication), I have taken a big step forward. I would like to express my heartfelt gratitude to the "Institut für Managementberatung GmbH Potsdam-Berlin," where I have learned so much. I am grateful to the German government, the city of Potsdam, and the district court of Potsdam. I also acknowledge my daughter, Rosalie Fomo-Nyuy Bello, who has shaped my life.

I take full responsibility for any typos or grammatical mistakes found in this book. I acted in good faith, and my greatest desire is to share knowledge of the importance of culture and communication in mediation and how it affects our daily lives.

With humility,

Edward Dzerinyuy Bello

Potsdam, Germany

About

Edward Dzerinyuy Bello:

founded "FIRMABELLO..BE BERATUNGSMANAGEMENT,,,UG Haftungbeschränkt" and "BE YOU Systemisches Coaching and Mediator UG Haftungbeschränkt." He was born in Nkar Village, a part of the Nso tribe in the Northwest Region of Cameroon, Africa, and has been living in Potsdam City, Germany, since his twenties. Edward completed his academic studies in Cameroon and Germany, and he is a certified German Mediator "ZMediatAusbv." He wrote his thesis on "Konfliktverwaltung; Verständnis und Vermittlung des Geschäftskonfliktes von Interesse zwischen westafrikanischen, deutschen und israelischen Kulturen in der Unternehmenskommunikation" (Conflict management; Understanding and Mediation of Interest-Based Business Conflicts between West African, German, and Israeli Cultures in Corporate Communication). He has also studied "systemisches Coaching" and graduated with a diploma and a master's degree (M. A) in project management from the "Institut für Managementberatung https://ifm-business.de/" in Potsdam-Berlin, as well as a master's degree (M.Sc.) in Corporate Management from the University of Europe for Applied Sciences in Berlin https://www.ue-germany.com/. In his free time, he enjoys reading, writing, creating abstract art, and walking. Some of his books include "South African Corporate Governance Agenda," "YOU ARE THE GREATEST - In Conversation with Yourself," "SETTING SUCCESSFUL GOALS IN LIFE (Goal Management)," and "Unternehmensführung In Südafrika". He is a father and always says that his daughter shaped his life. Currently studying at SRH Business School of Management Berlin https://www.srh-berlin.de/